Name: Kamado Joe Stainless Steel Latch Assembly - Classic Joe & Big Joe Series II / III (KJ-SSLATCH)
Brand: Kamado Joe
SKU: KJ-SSLATCH
Price: 59.95 AUD
Availability: InStock

Overview

The rundown on the Kamado Joe Stainless Steel Latch Assembly Classic Joe & Big Joe Series II / III (KJ-SSLATCH)

The Kamado Joe Stainless Steel Latch Assembly (part number KJ-SSLATCH) is the genuine factory replacement for the front latch on compatible Kamado Joe ceramic grills. It is made from stainless steel and mounts in the original latch position. Fitting a new one restores the dome compression against the base gasket when the original has loosened, worn or been damaged.

It suits owners of Classic Joe II and III and Big Joe II and III grills, and the same part is listed for the Pellet Joe. If your dome no longer closes firmly or smoke is escaping at the front, a fresh latch is a straightforward place to start. This is a special-order part: it is ordered in on request from Kamado Joe Australia and ships when it arrives.

Genuine Kamado Joe part number KJ-SSLATCH
Stainless steel construction
Helps hold the dome firmly against the base gasket
Fits Classic Joe II/III and Big Joe II/III
Also listed for the Pellet Joe (PJ24NRHC-A)
Ordered in on request

Genuine Kamado Joe replacement latch assembly, part number KJ-SSLATCH
Stainless steel construction
Helps hold the dome firmly against the base gasket
Mounts in the factory latch position
Fits Classic Joe II/III and Big Joe II/III

Spec sheet & warranty

SKU KJ-SSLATCH

Part Number: KJ-SSLATCH
Brand: Kamado Joe
Material: Stainless steel
Type: Genuine Kamado Joe replacement latch assembly
Fits Grills: Classic Joe II, Classic Joe III, Big Joe II, Big Joe III, Pellet Joe
Fits Model Numbers: KJ23RHC, KJ23NRHC, KJ15040921, KJ15040721, BJ24RHC, BJ24NRHC, KJ15041021, KJ15040821
Supply: Special order - ordered in from Kamado Joe Australia on request
Shipping Weight: 0.5 kg

Delivery, returns & paperwork

Shipping & Returns

Shipping

Oz BBQ operates a nationwide distribution network, with items shipping from:

Our warehouse in Bendigo, Victoria
Partner supplier warehouses on the East Coast
Partner supplier warehouses on the West Coast

This multi-location approach allows us to provide efficient delivery across Australia. Use our shipping calculator on the product pages for accurate delivery times and costs to your location.

Important Shipping Notes:

We cannot deliver to PO Boxes, Private Mail Bags or Parcel Lockers
Depot pickup options may be available at reduced rates (contact us to discuss)
Off-mainland deliveries require additional shipping fees (custom quoted)
Missed deliveries may incur a redelivery fee set by the courier
All shipments managed through our trusted delivery partners including Border Express, AusPost, Sendle and Aramex

Returns

As outlined in our Refund Policy, we follow the Australian Consumer Law (ACL) which protects consumers by providing certain guaranteed rights when buying goods and services.

You can return items if:

The product is faulty or not of merchantable quality
The product is not fit for its intended purpose
The product does not match the description
You can present proof of purchase

For change of mind returns:

Item must be in original condition with tags attached
Must be returned within 30 days of purchase
Original proof of purchase required
Return shipping is at customer's expense
Original delivery charges are non-refundable unless due to our error

Refunds will be processed within 10 business days of receiving and inspecting the return.

For full details, please refer to our:

Shipping & Returns

Warranty Details

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Kamado Joe warrants its products to be free from defects in material and workmanship under proper assembly, normal residential use and recommended care, from the date of original retail purchase, for the original purchaser. Register the product on kamadojoe.com within 30 days of purchase and keep your proof of purchase.

Warranty Period

Component	Period
Ceramic parts	Limited lifetime
Metal parts	5 years
Electronic components, heat deflectors and pizza stones	3 years
Miscellaneous components and standalone accessories	2 years

Full terms, including what is not covered: Kamado Joe Warranty & Returns.

What's Covered

Cracks or structural defects in ceramic firebox, dome, or body under normal use
Manufacturing defects in metal bands, hinges, and cart components
Thermometer inaccuracy due to a manufacturing defect
Gasket failure not caused by improper use or overheating

What's Not Covered

Normal wear and tear
Damage from misuse, abuse, neglect, or accidents
Failure to follow product instructions or improper installation
Cosmetic damage (scratches, dents, discolouration) from normal use or weathering
Damage caused by use with non-recommended fuels, accessories, or parts
Rust or corrosion from exposure to coastal/salt-air environments without appropriate maintenance
Commercial use (unless the product is specifically rated for it)
Ceramic cracking from thermal shock (rapid temperature changes), overfiring, or use of lighter fluid
Damage caused by dropping or impact
Discolouration of ceramic from high heat (a normal characteristic)
Accessories and consumable items beyond their stated period

How to Make a Claim

Kamado Joe handles warranty claims directly, and they ship any replacement parts straight to you.

Check the troubleshooting guide for your model on the Kamado Joe support page first. Kamado Joe asks for this before a claim.
Register your product on the same page if you haven't already.
Fill in the Contact Us form under "Get Help" at the bottom of that page. Include photos (and ideally a video) of the problem, the serial number and model number from the data plate, your date and place of purchase, a street address (not a PO box), and your proof of purchase.

Need a copy of your invoice? Contact us with your order number and we'll send it.

Kamado Joe Warranty