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Kamado JoeSKU BJ-XR

Kamado Joe Big Joe BJ-XR Grill Accessory Rack, Stainless Steel

$49.95

Incl. GST

Or 4 fortnightly payments of $12.48 with Afterpay. Approval and limits apply.

Available for pre-order Estimated arrival:

In stock. Packed and sent from our own warehouse, or Click & Collect free.

Delivered in 2–7 business days Australia-wide, 2–4 to VIC & NSW. Your postcode gets the exact date and freight cost.

Warranty in writing. See what’s covered

Overview

The rundown on the Kamado Joe Big Joe BJ-XR Grill Accessory Rack, Stainless Steel

Versatile Functionality of the Kamado Joe Accessory Rack

The Kamado Joe Accessory Rack is used in conjunction with the revolutionary Divide & Conquer Flexible Cooking System. This rack comfortably fits into the Divide & Conquer Flexible Cooking System to hold a drip pan for easy cleaning. Also, makes a great stand for the Kamado Joe Pizza Stone and other Kamado Joe accessories.

Features

  • Use in conjunction with the Kamado Joe Divide and Conquer system to hold drip pan
  • Makes a great stand for Kamado Joe Pizza Stone/Deep Dish Pizza Stone
  • 304 Stainless Steel, Rustproof metal construction
  • Includes the X Shaped item only. Other items pictured sold separately

    Before you buy

    Delivery, returns & warranty

    Shipping & Returns

    Shipping

    Oz BBQ operates a nationwide distribution network, with items shipping from:

    • Our warehouse in Bendigo, Victoria
    • Partner supplier warehouses on the East Coast
    • Partner supplier warehouses on the West Coast

    This multi-location approach allows us to provide efficient delivery across Australia. Use our shipping calculator on the product pages for accurate delivery times and costs to your location.

    Important Shipping Notes:
    • We cannot deliver to PO Boxes, Private Mail Bags or Parcel Lockers
    • Depot pickup options may be available at reduced rates (contact us to discuss)
    • Off-mainland deliveries require additional shipping fees (custom quoted)
    • Missed deliveries may incur a redelivery fee set by the courier
    • All shipments managed through our trusted delivery partners including Border Express, AusPost, Sendle and Aramex

    Returns

    As outlined in our Refund Policy, we follow the Australian Consumer Law (ACL) which protects consumers by providing certain guaranteed rights when buying goods and services.

    You can return items if:

    • The product is faulty or not of merchantable quality
    • The product is not fit for its intended purpose
    • The product does not match the description
    • You can present proof of purchase

    For change of mind returns:

    • Item must be in original condition with tags attached
    • Must be returned within 30 days of purchase
    • Original proof of purchase required
    • Return shipping is at customer's expense
    • Original delivery charges are non-refundable unless due to our error

    Refunds will be processed within 10 business days of receiving and inspecting the return.

    Warranty Details

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    Kamado Joe warrants its products to be free from defects in material and workmanship under proper assembly, normal residential use and recommended care, from the date of original retail purchase, for the original purchaser. Register the product on kamadojoe.com within 30 days of purchase and keep your proof of purchase.


    Warranty Period

    Component Period
    Ceramic parts Limited lifetime
    Metal parts 5 years
    Electronic components, heat deflectors and pizza stones 3 years
    Miscellaneous components and standalone accessories 2 years

    Full terms, including what is not covered: Kamado Joe Warranty & Returns.


    What's Covered

    • Cracks or structural defects in ceramic firebox, dome, or body under normal use
    • Manufacturing defects in metal bands, hinges, and cart components
    • Thermometer inaccuracy due to a manufacturing defect
    • Gasket failure not caused by improper use or overheating

    What's Not Covered

    • Normal wear and tear
    • Damage from misuse, abuse, neglect, or accidents
    • Failure to follow product instructions or improper installation
    • Cosmetic damage (scratches, dents, discolouration) from normal use or weathering
    • Damage caused by use with non-recommended fuels, accessories, or parts
    • Rust or corrosion from exposure to coastal/salt-air environments without appropriate maintenance
    • Commercial use (unless the product is specifically rated for it)
    • Ceramic cracking from thermal shock (rapid temperature changes), overfiring, or use of lighter fluid
    • Damage caused by dropping or impact
    • Discolouration of ceramic from high heat (a normal characteristic)
    • Accessories and consumable items beyond their stated period

    How to Make a Claim

    Kamado Joe handles warranty claims directly, and they ship any replacement parts straight to you.

    1. Check the troubleshooting guide for your model on the Kamado Joe support page first. Kamado Joe asks for this before a claim.
    2. Register your product on the same page if you haven't already.
    3. Fill in the Contact Us form under "Get Help" at the bottom of that page. Include photos (and ideally a video) of the problem, the serial number and model number from the data plate, your date and place of purchase, a street address (not a PO box), and your proof of purchase.

    Need a copy of your invoice? Contact us with your order number and we'll send it.

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