Overview
The rundown on the Asmoke AS350 Portable Wood Pellet Grill
#1【Auto-ashing & Easy-cleaning】
ASMOKE AS350 with all-new ASCA System™ allows the cool-down vapor to flow through the grill smoker ducts to clean the auto-collect the pellet ashes on the bottom tray, enjoy the much cleaner pellets burning and the convenience from the auto ashes cleaning. Do not need a vacuum anymore!
#2【Unique Liquid Flavors】
With ASMOKE all-new ASCA System™, the micro-particles technology ensures the humid airflow in the grill, creating unique flavors like never before. You can choose to add any liquid seasonings, beer, whiskey, wine, diluted sauces, and so on.
#3【Extremely Tender & Juicy】
Superheated steam will be created by brand new ASCA System™ technology, making the meat juicier, tender, and loaded with flavor, and food can be processed more quickly and tastier, 3 times faster than traditional grills. Everyone with AS350 can be a BBQ master.
#4【8-in-1 Versatility & Portable Kitchen】
Want to prepare your meals, this ASMOKE cooking pellet smoker grill can cater to all, allowing for either direct or indirect grilling. Cook BBQ, Bake, Roast, Braise, Smoke, Sear, Broil, and Char-Grilled food to perfection! From camping to tailgating, to your backyard, ASMOKE has you covered with its super portable design. It’s also compact enough to be stored in any space---whether you have a backyard, patio, boat or RV.
#5【5-Year Limited Warranty & Bonus Accessories Included】
To complete the summer cook-out, we pack in ALL the ESSENTIALS. You will also receive ASMOKE Precision Tracking Stainless Steel Meat Probe and secret random accessories! It has been designed with your experience in mind. Whether you’re tailgating at the race or celebrating at home, there’s no better way to enjoy than with food, friends, and the only grill that lets you have it all.
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Delivery, returns & warranty
Shipping & Returns
Shipping
Oz BBQ operates a nationwide distribution network, with items shipping from:
- Our warehouse in Bendigo, Victoria
- Partner supplier warehouses on the East Coast
- Partner supplier warehouses on the West Coast
This multi-location approach allows us to provide efficient delivery across Australia. Use our shipping calculator on the product pages for accurate delivery times and costs to your location.
Important Shipping Notes:
- We cannot deliver to PO Boxes, Private Mail Bags or Parcel Lockers
- Depot pickup options may be available at reduced rates (contact us to discuss)
- Off-mainland deliveries require additional shipping fees (custom quoted)
- Missed deliveries may incur a redelivery fee set by the courier
- All shipments managed through our trusted delivery partners including Border Express, AusPost, Sendle and Aramex
Returns
As outlined in our Refund Policy, we follow the Australian Consumer Law (ACL) which protects consumers by providing certain guaranteed rights when buying goods and services.
You can return items if:
- The product is faulty or not of merchantable quality
- The product is not fit for its intended purpose
- The product does not match the description
- You can present proof of purchase
For change of mind returns:
- Item must be in original condition with tags attached
- Must be returned within 30 days of purchase
- Original proof of purchase required
- Return shipping is at customer's expense
- Original delivery charges are non-refundable unless due to our error
Refunds will be processed within 10 business days of receiving and inspecting the return.
For full details, please refer to our:
Warranty Details
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Warranty Details
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Asmoke pellet grills are covered by a one-year limited warranty on all components from the date of purchase.
Warranty Period
| Component | Period |
| All Asmoke grill components | 1 year |
What's Covered
- Manufacturing defects in the main grill body and chassis
- Controller and electrical component failures under normal use
- Auger and motor defects present at the time of purchase
What's Not Covered
- Normal wear and tear
- Damage from misuse, abuse, neglect, or accidents
- Failure to follow product instructions or improper installation
- Cosmetic damage (scratches, dents, discolouration) from normal use or weathering
- Damage caused by use with non-recommended fuels, accessories, or parts
- Rust or corrosion from exposure to coastal/salt-air environments without appropriate maintenance
- Commercial use (unless the product is specifically rated for it)
- Auger damage caused by using non-Asmoke branded or wet pellets
- Rust from outdoor exposure without a cover
- Paint discolouration from high-heat operation (an expected characteristic)
How to Make a Claim
- Contact us via our contact page with your order number, a description of the issue, and photos or video clearly showing the defect.
- If approved, we will arrange next steps with the manufacturer.
Have a question? Contact our team and we'll be happy to help.
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