Overview
The rundown on the Grillz Charcoal Smoker
Grill and smoke your food in exceptional style with our outstanding Grillz Portable BBQ Smoker. Comprising a chrome-coated steel BBQ grill set on a sturdy frame with a handy cover, the thick metal body renders the smoker excellent heat retention and heat distribution properties. Ensuring all the natural flavours and delights of your cooking are absorbed back into the meats for its delectable goodness. Furthermore, the two flow controls also helps to ensure your cooking always turns out sumptuous and mouthwatering. Inside, the smoker has grease collection tray and a convenient charcoal rack sits neatly beneath the smoker for hassle-free use. The smoker also features two-sided handles for easy carry. Not least, the two wheels enables the smoker to be carted around for outdoor gatherings, parties, picnics or any special event.
Features:
- Chrome-coated steel BBQ grill
- Excellent heat retention
- Good ventilation
- Charcoal shelf
- Deep base
- Portable
- Two-sided handles
- Equipped with wheels
Specifications:
- Brand: Grillz
- Material: Heavy-duty steel
- Cooking area size: 44cm x 44cm
- Overall size: 50cm x 44cm x 72cm
- Colour: Black
Product Contents:
- 1 x Grillz Portable BBQ Smoker
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Before you buy
Delivery, returns & warranty
Shipping & Returns
Shipping
Oz BBQ operates a nationwide distribution network, with items shipping from:
- Our warehouse in Bendigo, Victoria
- Partner supplier warehouses on the East Coast
- Partner supplier warehouses on the West Coast
This multi-location approach allows us to provide efficient delivery across Australia. Use our shipping calculator on the product pages for accurate delivery times and costs to your location.
Important Shipping Notes:
- We cannot deliver to PO Boxes, Private Mail Bags or Parcel Lockers
- Depot pickup options may be available at reduced rates (contact us to discuss)
- Off-mainland deliveries require additional shipping fees (custom quoted)
- Missed deliveries may incur a redelivery fee set by the courier
- All shipments managed through our trusted delivery partners including Border Express, AusPost, Sendle and Aramex
Returns
As outlined in our Refund Policy, we follow the Australian Consumer Law (ACL) which protects consumers by providing certain guaranteed rights when buying goods and services.
You can return items if:
- The product is faulty or not of merchantable quality
- The product is not fit for its intended purpose
- The product does not match the description
- You can present proof of purchase
For change of mind returns:
- Item must be in original condition with tags attached
- Must be returned within 30 days of purchase
- Original proof of purchase required
- Return shipping is at customer's expense
- Original delivery charges are non-refundable unless due to our error
Refunds will be processed within 10 business days of receiving and inspecting the return.
For full details, please refer to our:
Warranty Details
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Warranty Details
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Grillz Manufacturer Warranty
All Grillz branded products sold through Oz BBQ are covered by a 12-month manufacturer warranty against defects in materials and workmanship from the date of purchase.
What Is Covered
- Manufacturing defects in the grill body, frame, and burner assemblies
- Faulty ignition systems and temperature gauges
- Structural failures of cooking grates, shelves, and lids under normal use
- Defective welds and paintwork failures not caused by external damage
What Is Not Covered
- Surface rust or discolouration from outdoor exposure or failure to cover the unit
- Damage caused by incorrect fuel type or pressure settings
- Damage caused by failure to clean and maintain the grill as per the manual
- Flare-up damage or damage from excessive heat caused by grease build-up
- Normal wear items: cooking grates, heat plates, and igniters after 90 days
- Accidental damage or damage caused by misuse
- Modifications or unauthorised repairs
How to Make a Warranty Claim
- Contact Oz BBQ at contact@bbqs.com.au with your order number
- Include photos or video clearly showing the defect
- Our team will assess and advise — most claims are resolved with a replacement part dispatched directly to you
- Where a full return is required, a return authorisation and prepaid label will be issued
Proof of purchase required. Claims must be lodged within the 12-month warranty period.
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